Do you accept walk-ins?

Yes we do accept walk ins all year excluding Winter Wonderland which is a ticketed event – Booking online is encouraged at all times.

What if I lose something during my visit?

We have two lost property areas, one located in the café and one in the gift shop, please pop to one of them to see if we have your lost property.

Is Wi-Fi available?

We do not offer Wi-Fi.

Are there ATM’s/Cash machines on site?

No we do not have cash machines on site but you can get cash back in our gift shop and café.

Do you have to book events with an Annual pass?

All of our events are included in your annual pass at no extra cost excluding Winter Wonderland where you will receive a discount code to use upon booking. certain dates apply, please get in touch for more details.

Does Adventure Valley have disabled access?

Yes Adventure Valley has disabled facilities and doors at ground level.