FAQs

Have a question? Please check below.

Parent Information:

Is food available to purchase at Adventure Valley?

Yes Café Italia offers a wide range of home cooked food from delicious pizzas to jacket potatoes, Not forgetting our children’s menu and please keep a look out for our tasty specials. We also offer a wide range of hot and cold beverages. Our indoor soft play is located inside café Italia so you can grab a bite to eat while your little ones are playing. During the Summer Holidays we also have a catering van located in the middle of the park.

Can I bring my dog?

While we love our furry friends, unfortunately, we do not allow dogs at Adventure Valley. However, guide dogs are welcome!

Is Adventure Valley open every day?

Adventure Valley is open every day from April 1st to November 1st. However, during term time from November 1st to April 1st, we are closed on Tuesdays and Wednesdays. We’re also closed on Christmas Day, Boxing Day, and New Year’s Day.

Park Information:

Do you accept walk-ins?

Yes we do accept walk ins all year excluding Winter Wonderland which is a ticketed event – Booking online is encouraged at all times.

What if I lose something during my visit?

We have two lost property areas, one located in the café and one in the gift shop, please pop to one of them to see if we have your lost property.

Is Wi-Fi available?

We do not offer Wi-Fi.

Are there ATM’s/Cash machines on site?

No we do not have cash machines on site but you can get cash back in our gift shop and café.

Do you have to book events with an Annual pass?

Events at Adventure Valley are included in your annual pass at no extra cost, except for Winter Wonderland. However, annual pass holders receive a discount code for Winter Wonderland bookings. Certain dates apply, so feel free to get in touch for more details.

Does Adventure Valley have disabled access?

Yes, Adventure Valley is wheelchair accessible with disabled facilities and ground-level doors.

Can't find an answer to your question? Please visit the contact and fill out the enquiry form.

Contact
Chicken Question Marks

What's On?

DINO WEEK! May Half Term

Step Back With Our Jurassic Rangers To Meet Magnificent Creatures!

Find Out More

Join our mailing list

Stay up to date with the latest news and offers from Adventure Valley!

"*" indicates required fields

Name*
Your personal data will be used to process your submission, support your experience throughout this website, and for other purposes described in our privacy policy.
Compliance*
This field is for validation purposes and should be left unchanged.