Adventure Valley FAQs

Got questions about Adventure Valley? Below, you'll find answers to common inquiries about our park, attractions, and amenities. Whether you're wondering about ticket prices, dining options, or accessibility, we've got you covered! Explore our FAQs to plan your visit with ease.

Parent Information:

How can I pre-book tickets for Adventure Valley?

Pre-booking tickets for Adventure Valley is easy! Simply visit here and follow the instructions to purchase tickets online. This ensures you secure your spot and save time upon arrival.

How do I get to Adventure Valley by car?

Adventure Valley is located on the outskirts of Durham, with the full postal address at Union Hall Farm, Brasside, Durham, DH1 5SG. For accurate navigation, use DH1 5SA in Sat Navs.

Is Adventure Valley accessible for individuals with disabilities?

Adventure Valley is committed to providing a welcoming and accessible environment for all visitors. We offer facilities and accommodations to ensure everyone can enjoy our attractions comfortably. Please contact us for specific accessibility inquiries or requests.

What should I wear to Adventure Valley?

We recommend wearing comfortable clothing and footwear suitable for outdoor activities. Be prepared for varying weather conditions, and consider bringing sunscreen, hats, and jackets as needed.

Do you offer group discounts for school trips or large parties?

Adventure Valley offers discounted rates for groups, including school trips and large parties. Contact us for more information on group rates and booking options.

Is Adventure Valley suitable for all ages?

Adventure Valley offers attractions and activities suitable for visitors of all ages, from toddlers to adults. Whether you’re seeking thrilling adventures or gentle fun, there’s something for everyone to enjoy!

Is food available to purchase at Adventure Valley?

Absolutely! At Adventure Valley, you’ll find Café Italia serving up a delicious array of home-cooked meals, from tasty pizzas to hearty jacket potatoes. We also offer a children’s menu and feature tempting specials. Quench your thirst with our selection of hot and cold beverages. Plus, our indoor soft play area inside Café Italia lets you dine while your little ones play. During the Summer Holidays, look out for our catering van located in the middle of the park for convenient dining options!

Can I bring my dog?

While we love our furry friends, unfortunately, we do not allow dogs at Adventure Valley. However, guide dogs are welcome!

Is Adventure Valley open every day?

Adventure Valley is open every day from April 1st to November 1st. However, during term time from November 1st to April 1st, we are closed on Tuesdays and Wednesdays. We’re also closed on Christmas Day, Boxing Day, and New Year’s Day.

Park Information:

Is Adventure Valley open year-round?

Adventure Valley is open year-round, except during specific events or maintenance periods. Check our here for current opening hours and any temporary closures.

Is Adventure Valley accessible by public transportation?

Adventure Valley is conveniently accessible by bus from Durham City Centre. Check our here for bus routes and schedules to plan your visit.

What dining options are available at Adventure Valley?

Adventure Valley features Café Italia, offering a variety of home-cooked meals, snacks, and beverages. Additionally, during the Summer Holidays, a catering van is available for added convenience.

Is there parking available at Adventure Valley?

Yes, Adventure Valley provides ample parking for visitors. Our parking facilities are conveniently located near the park entrance for easy access.

Do you accept walk-ins?

Yes, Adventure Valley welcomes walk-in visitors throughout the year, except during our Winter Wonderland event, which requires advance ticket purchase. While walk-ins are accepted, we highly encourage booking online in advance for all visits to ensure availability and streamline your entry process.

What if I lose something during my visit?

If you misplace an item during your adventure at Adventure Valley, don’t worry! We have two designated lost property areas—one located in the café and the other in the gift shop. Feel free to stop by either location to inquire about your lost belongings. Our friendly staff will be happy to assist you in reclaiming your lost items.

Is Wi-Fi available?

Adventure Valley does not currently offer Wi-Fi access. We encourage our visitors to unplug and enjoy the immersive experience of our park’s attractions and activities.

Are there ATM’s/Cash machines on site?

No, Adventure Valley does not have cash machines on site. However, you can conveniently get cash back at our gift shop and café.

Do you have to book events with an Annual pass?

Events at Adventure Valley are included in your annual pass at no extra cost, except for Winter Wonderland. However, annual pass holders receive a discount code for Winter Wonderland bookings. Certain dates apply, so feel free to get in touch for more details.

Does Adventure Valley have disabled access?

Yes, Adventure Valley is wheelchair accessible with disabled facilities and ground-level doors.

Can't find an answer to your question? Please visit the contact and fill out the enquiry form.

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